1. Introduction
Welcome to the AVE online store!
These Terms and Conditions govern your use of our website located at https://a-ve.ge, operated by AVE.
Our Privacy Policy explains how we collect, protect, and share the information resulting from your use of our services.
The agreement between you and us consists of these Terms and our Privacy Policy (collectively, the “Agreements”). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the Agreements.
If you do not agree with (or cannot comply with) the Agreements, you may not use our services. Please contact us at info@a-ve.ge so we can try to find a solution. These terms apply to all visitors, users, and others who wish to access or use the services.
2. Communication
By using our service, you agree to receive newsletters, marketing or promotional materials, and other information we may send. You may opt out at any time by contacting us at info@a-ve.ge.
3. Purchases
If you wish to purchase any product or service made available through the service (“Purchase”), you may be asked to provide certain information relevant to your purchase, including but not limited to your credit or debit card number, the expiration date of your card, your billing address, and shipping information.
You represent and warrant that:
- You have the legal right to use any card(s) or other payment method(s) in connection with any purchase;
- The information you supply is true, correct, and complete.
We may use third-party services to facilitate payment and fulfillment. By submitting your information, you grant us the right to share it with third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price, errors in your order, or suspected fraud or unauthorized/illegal transactions.
4. Cancellations & Refunds
Orders can be canceled within 24 hours of placement. Refunds will be issued within 5 calendar days from the original order date.
You may request a return or exchange in the following cases:
- A visible defect in the item;
- The delivered product does not match the order specifications.
To start a return process, please email us at info@a-ve.ge and include the order number, proof of payment, and photos of any defects (if applicable).
5. Content
All visual and textual content on our website is the property of AVE or used with permission. You may not distribute, modify, transmit, download, copy, or use the content for commercial purposes without prior written consent.
6. Prohibited Use
You may use the service only for lawful purposes and in accordance with these Terms.
7. Analytics
We may use third-party service providers to monitor and analyze the use of our service.
8. Accounts
When you create an account, you guarantee that the information you provide is accurate, complete, and current. Inaccurate, incomplete, or outdated information may result in immediate termination of your account.
You are responsible for maintaining the confidentiality of your account and password and accept responsibility for all activities that occur under your account. You must notify us immediately if you suspect any breach of security or unauthorized use.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
9. Termination
We may terminate or suspend your account and access to the service immediately, without notice or liability, for any reason, including but not limited to a breach of these Terms.
If you wish to terminate your account, you may simply stop using the service.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of Georgia, without regard to its conflict of law provisions. If any provision is deemed invalid by a court, the remaining provisions shall remain in effect.
11. Changes to Service
We reserve the right to withdraw or amend our service at our sole discretion. From time to time, we may restrict access to some parts or all of the service to users, including registered users.
12. Acknowledgment
By using the service or any services provided by us, you acknowledge that you have read and agree to these Terms and Conditions.
13. Contact Us
Please send any feedback, comments, or technical support requests to info@a-ve.ge.
